Lea and Bruce McAdie
We can’t thank you and your team enough for the amazing job you did. You were always professional and prompt in your dealings with us. The job started and ended on schedule without any cost over runs and you worked around the other trades in the house without complaint. From our first meeting you had the patience to listen to our needs and help us find the perfect floor and installation method. You made multiple trips to find us exactly what we were looking for and it didn’t stop there. The installation crew you brought in was exceptional; very professional, customer focused and always going above and beyond. The work continued each day without interruption and they were reliable and predictable – showing up when they said they would. When we did run into the unexpected as always happens in a renovation you were quick to work with us to find a solution and never once did you play the blame game or pass the buck. You and your company are true professionals with a strong understanding of customer service. It was a pleasure to work with you and we hope to have the opportunity to do so again in the future.
Irene and Bob Sclater
We were very pleased with the service, product, and installation that Monarch Floor and Window Coverings provided us for our home renovation. They were able to offer a wide variety of flooring choices and samples, at competitive prices, and their in-home consultation was very convenient. We would be happy to use their services again.
Acting on the advice of a long established and reliable builder, we contacted Monarch Floor and Window Coverings for the purchase and installation of our hardwood flooring. The advice proved sound; Matt Robinson from Monarch Floors came to our house with his samples and helped us select the hardwood that would best suit our needs and complemented our decor. Matt’s price was reasonable and above all, he ensured that we were absolutely satisfied with all work performed. I would without hesitation highly recommend Monarch Floor and Window Coverings to my friends for their flooring needs.
We have had the pleasure of working with Monarch Floor and Window Coverings on numerous commercial and residential renovations. Each time they have exceeded our expectations and have quickly become one of our favorite trades to work with. Monarch provides fair pricing and a high quality level of service and products. They are quick to respond and easily meet deadlines. Monarch keeps us in the loop, pays meticulous attention to detail and produces big results. We would recommend Monarch to friends, family, or strangers!
Karen Wolinsky, New Interiors
I am an Interior Design professional, and I have been working with Monarch for over 3 years. This relationship has made my job very easy. Monarch provides a mobile flooring and window covering service, which includes current options from which to coordinate a flooring and window coverage package for my clients. They provide a seamless service, which includes the measuring, pricing, and quoting for the complete installation. The team is thoughtful, and respectful of each clients’ home. They are indispensable to New Interiors, and they are the first people I call upon to collaborate with me for window covering and flooring choices for each of my clients.
Attention to detail and customer satisfaction are clearly what drive the standards of this company. They showed us a range of products and gave us useful advice to meet our needs. We received the merchandise in a timely fashion and the installation team was courteous and efficient. We are very happy with the service provided and our blinds enhance our decor. People have already commented on the style and quality of workmanship. We will definitely recommend Monarch Floor & Window Coverings to everyone looking for these types of services.
I have used and referred Monarch’s services to family and friends and have only heard wonderful things about your products and installations. Your install staff is punctual and professional with sound skills and a keen understanding of the work at hand. I am very pleased with all the work that you have done and will not hesitate to refer you to others. Thank you for making my home so delightful!
The Monarch crew did an exceptional job of replacing my carpet. They were very professional, courteous, and also very efficient as well as paying attention to detail. I am amazed that the installers were able to do the entire job in just over six hours and that includes stripping off the old carpet, laying in the new, and taking away the old. No baseboard was damaged and no touch ups were required. Many thanks for an excellent job and carpet.
Robert Capar, Maison D’Etre
Monarch has worked with Maison d’Etre on a number of our residential projects, providing a variety of services, and we have been very pleased with their professional manner and timely response to providing quotes, updates and scheduling work within the overall project parameters. I have and continue to recommend their services to clients and others.
Dale McGauran, Remax Select Properties
Matt and Davis – what an incredible job you did on my brand new hardwood floors. You both were always available for my questions, your service was outstanding and your crew was incredible. As a realtor, I work with a lot of different kinds of crews, but your installers went above and beyond! I was most impressed. I do have one regret though – and that is that I waited for six years before I got rid of the carpets in my suite! Oh, and the blinds you installed in my suite – I absolutely love them. Everyone comments on my blinds and the stunning new floors. I have referred you to all of my clients and I will continue to do so. I am a very happy client. Thank you so very much.
Sandra and Brian
Monarch did a great job for both our window coverings and carpeting needs. Showing us samples and making recommendations right in our home really helped in our decision-making and made what could have been a tedious process very simple and expedient. The installations were carried out most efficiently and professionally. We would certainly recommend them and use them again.
Paul Bulat, HDL Group LTD
Monarch Floor and Window Coverings works regularly on our projects and with our clients. Their level of service is exceptional, they are competitive on price, and they understand our clients – providing the right solution every time! The fact that they “Bring the Showroom to You” puts them above and beyond the competition. It is a pleasure to work with Monarch and I would not hesitate to recommend them.
Susan McCart, Suze Interiors
Working with Monarch Floor and Window Coverings over the last couple of years has been a real pleasure. The professionalism that they possess and the quality of service that I consistently receive make it very easy to work with them. The follow up on my projects is excellent, as well as the products that they provide and the trades that they work with. Having the “travelling showroom” come to me is also very valuable, as time is precious. You guys are great!!
Monarch Floor and Window Coverings did a very good job for me. Before I moved into my new condo in Kerrisdale they took care of the wall to wall carpet. Matt’s a nice and friendly gentleman, always on time, reliable and precise. He took care also of some window coverings which turned out to be really nice and functional.
Christine Coder, Christine Coder Interior Design
I have worked with Monarch Floor and Window Coverings extensively over the last three years. They are a pleasure to introduce to my clients. It is not every day that you come across a company that is willing to get the job done with such ease and professionalism. Monarch takes care of my clients with great service, honesty and attention to detail. They are also able to source a wide variety of products. They are my go-to for flooring and window coverings. If things are not just the way they are supposed to be, they will make it right. I count on them for that. There are lots of options available in the business and if you are not choosing Monarch you are missing out.
We were very pleased with the installation of our engineered hardwood floors. Matt was very patient as we deliberated over the type of flooring. The project was delivered on time with no unexpected surprises. The installers were professional, quick and skilled. We would not hesitate to recommend Monarch.
I would like to thank you for offering such a top notch service to my parents during their recent upgrades for their newly purchased condo. To say they are thrilled is an understatement! Before using Monarch Floor & Window Coverings, my parents would drive around all over Vancouver and Richmond to many different locations looking at options for various window treatments. When I told them that the show room could be brought to them, at what was the busiest and most stressful time of their lives, they looked like they just won the lottery! My parents were very impressed with your selection, commitment to working with their timeline and expert advice. Your installers were quick, accurate and lovely to work with. My mother who is an avid seamstress and purveyor of fine things, keeps highlighting the ‘linen’ vertical blinds to all those who visit. I would not hesitate to refer Monarch Floor & Window Coverings to those looking to enhance their homes with top quality materials and top notch installers.